There are a lot of retailers out there. As a consumer you have the ability to choose whom you wish to shop from, and here at Fluff & Familia, we have some of the most important qualities you should be looking for in a retailer.
We have free shipping with no minimums ever. You can’t find better than that! It’s a cost that we absorb as a business to provide excellent service to you, our beloved customers!
Not only do your orders ship free, they ship quickly. We know you’re anxious to get your awesome items in hand, so we ship all of your orders within 24 hours so they arrive as quickly as possible, usually within a few days of your order.
Our storefront is run from our home. Because we do not need to pay to provide a storefront like the average brick and mortar store, we can pass on the conservation of those costs to our customers without lacking in variety or quality of the products we have available to you. This also cuts down on storage and energy resources usually consumed in a traditional storefront. Our home is your home!
When you order from us, Dave or I pack and ship your order to you directly. Every transaction is handled with care and attention by us. When you have a question, we are there via email, phone or in our Facebook chat to answer it for you! If you purchase a product and you’re not sure how best to use it, we can assist you. If you’re local and need some help with your cloth diapers, we are here to assist you. Our customers feel like Familia to us, and we hope that warmth feels present to you when you shop with us, too.
So the next time you’re on the hunt for the newest print, a birthday gift, or some items to make your parenting journey easier, we hope you’ll join our Familia by shopping with us. ♥